What Drives Us: Our Core Values

At the heart of everything we do are five core values that shape our culture, guide our decisions, and keep us moving forward as a team. These aren't just words on a wall—they’re the standard we hold ourselves to every day.

1. Be Proud, Be Passionate

We believe great work starts with ownership and enthusiasm. We take pride in what we create—not just in the final product, but in how we get there. Every project is a chance to bring our best selves forward, to stand behind our work with confidence, and to let our passion drive innovation and excellence. We care deeply, and it shows.

2. Find the Good, Spread the Vibe

Positive energy creates momentum. We seek out what's working, celebrate wins (big and small), and uplift the people around us. Challenges come and go, but our attitude is what sets us apart. Whether we’re collaborating with teammates or serving customers, we lead with kindness, optimism, and the belief that every day is an opportunity to make someone’s day better.

3. Stay Curious

We never stop learning. Curiosity fuels our growth and keeps us adaptable in a world that’s constantly changing. We ask questions, dig deeper, and stay open to new ideas and perspectives. If there's a better way to do something, we want to find it. We embrace experimentation, welcome feedback, and strive to learn something new—every single day.

4. Respect Everyone, Respect Everything

Respect is the foundation of trust—and trust is the foundation of great teams. We listen before we speak. We value different viewpoints. We honor our commitments, treat people with dignity, and take care of the resources we’re given. Whether it’s a teammate’s time, a client’s business, or the planet we live on—we believe everything deserves thoughtful attention.

5. Get It Done

We show up with purpose and deliver with focus. When we say we’ll do something, we follow through—no excuses, no shortcuts. We believe in rolling up our sleeves, solving problems, and pushing through obstacles to make things happen. Results matter—but so does the grit, resourcefulness, and accountability it takes to get there.

Join Us

At the intersection of foodservice and innovation, you’ll find Culinary Depot—a company built on hard work, hands-on experience, and a relentless drive to serve. Founded by Sholem Potash in 1999 and expanded under CEO Michael Lichter, we’ve grown from a trusted equipment supplier into a full-service solution for commercial kitchens across the country.

Our mission is simple: deliver excellence to our customers and opportunity to our team. We’re passionate about what we do, and we believe that when our people thrive, our business thrives. Whether you're on the front lines or behind the scenes, your work matters here.

We’re proud of where we came from—and even more excited about where we’re going. If you're ready to grow with a company that values dedication, curiosity, and getting things done, we invite you to explore our open positions and apply today.

Service & Logistics Coordinator

Spring Valley, NY

Full Time

Mid Level

The Role: Are you a Master Problem-Solver?

At Culinary Depot, our clients are world-class chefs and high-volume kitchens. When their equipment fails, their business stops. We aren't looking for a "data entry" clerk; we need a Service & Logistics Coordinator who is fast on their feet, exceptionally smart, and obsessed with finding solutions.

You will be the "Air Traffic Controller" for our service department—managing a moving puzzle of technician schedules, manufacturer warranties, and urgent client needs. If you are the person everyone turns to when things go wrong because you always "figure it out," you belong on our team.

What You’ll Do (And Why It’s Challenging)

Dynamic Dispatching: You will manage a fleet of technicians. You must be quick enough to pivot their entire day when an emergency "Kitchen Down" call comes in, balancing drive-time with urgency.
Complex Warranty Navigation: You will coordinate with manufacturers (e.g., Hobart, Rational) to secure coverage. This requires a sharp eye for detail and the ability to argue for our clients’ best interests.
Technical Triage: You’ll ask the right questions to troubleshoot issues over the phone. You need to be smart enough to learn the "language" of commercial kitchens quickly.
Dashboard Mastery: You will live in our system (NetSuite), keeping track of dozens of open cases and ensuring nothing falls through the cracks.
Proactive Communication: You will be the bridge between frustrated clients and our technical team, providing fast, accurate updates.

Who You Are

Quick & Adaptable: You can handle a fast-paced environment where priorities change by the minute.
A Natural Fixer: You don't wait for instructions when a problem arises; you find a way to solve it.
Detail-Obsessed: You notice the small things that others miss, especially when it comes to scheduling and documentation.
Experience: 3+ years in a high-pressure service, dispatch, or logistics environment (HVAC, Plumbing, Auto Repair, or Foodservice is a huge plus).
Tech-Savvy: You learn new software in days, not weeks. NetSuite experience is a major plus, but we will train a fast learner.

Compensation & Benefits

Competitive Salary: We pay for talent and "smarts," not just years on a resume.
Full Benefits: Medical, Dental, and Vision insurance.
Retirement: 401(k) plan with company matching.
Generous Paid Time Off (PTO)

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